Introduction

Koko Boodakian & Sons, Inc. ("we," "us," or "our") operates the website store.kokorugs.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.

Information We Collect

Personal Information

When you place an order, create an account, or contact us, we may collect:

• Name and contact details (email address, phone number, mailing address)
• Billing and shipping addresses
• Payment information (processed securely by our payment provider — we do not store card numbers)
• Order history and preferences

Automatically Collected Information

When you browse our website, we may automatically collect:

• IP address, browser type, and operating system
• Pages visited and time spent on those pages
• Referring website addresses
• Device information

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders, including shipping and delivery
• Communicate with you about your orders, inquiries, and consultations
• Improve our website, products, and customer service
• Send promotional communications (only with your consent — you can opt out at any time)
• Prevent fraudulent transactions and protect against illegal activity
• Comply with legal obligations

Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookie preferences through your browser settings.

We may also use third-party analytics services (such as Google Analytics) that use cookies to help us understand how visitors use our site.

Sharing Your Information

We do not sell your personal information. We may share your information with:

• Service providers who assist with order fulfillment, payment processing, and shipping
• Analytics providers who help us understand site usage
• Law enforcement or government agencies when required by law

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All transactions are processed through encrypted (SSL/TLS) connections. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your jurisdiction, you may have the right to:

• Access and receive a copy of the personal information we hold about you
• Request correction of inaccurate personal information
• Request deletion of your personal information
• Object to or restrict processing of your personal information
• Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us using the details below.

Children's Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete such information.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.